Search & find
Finding documents — and what to do when you can't.
How the search index works — and how to rebuild it
One index per catalog, kept current by the Catalog Service — what's in it, the four failure patterns and which one actually calls for a rebuild, and the Catalog Manager rebuild that runs in the background while search stays up.
I can't find my document
A five-minute checklist that finds it: clear hidden search filters, search the right way for how the document was filed, and check the places documents wait.
Make already-captured documents text-searchable
The Catalog Manager backfill that OCRs a whole catalog of image documents — the options that matter, the support authorization it requires, and how to read its results, which report queuing, not completion.
Search for documents
The three ways to search — the always-there top bar, the Search page, and Power Search — plus field filters, exact-phrase matching, saved searches, and getting results out as CSV.
Why text you can see isn't always searchable
The three ways readable text hides from keyword search — annotations, un-OCR'd scans, and documents waiting for the next index update — and what finds the document anyway.